The client uses a variety of healthcare clinical and administrative applications across their diverse network of hospitals and clinics. Among these applications are Epic, Cerner, Medicity HIE, and AllScripts. Maintaining the privacy and integrity of customer/patient data in this diverse and distributed set of applications is mission critical for the customer. To accomplish this, the client deployed an application monitoring solution that uses policies or “signature-based” detection techniques to detect known bad behavior. Although the solution met key compliance needs, it failed at detecting true data misuse and theft from legitimate use while resulting in high management cost and too many false positives to deal with effectively
about which he was concerned.